B&H WORLDWIDE ESTABLISHES SECOND 24/7 CONTROL TOWER IN SINGAPORE TO CATER FOR BUSINESS EXPANSION

All our global solutions are under-pinned by cutting edge IT and state of the art facilities and the new Control Tower will enable our highly trained teams to maintain robust operating procedures.”

— Stuart Allen (Group CEO)

ALPS FREE TRADE ZONE, SINGAPORE, January 21, 2019 /EINPresswire.com/ — B&H Worldwide, the award-winning aerospace logistics provider, has established a second Control Tower at its climate-controlled facility in Singapore. The Control Tower leverages Singapore’s position as one of the fastest growing aerospace markets in the world, with connectivity across the Far East and Oceania.

Its strategic location within the ALPS Free Trade Zone at Changi Airport provides an innovative and integrated information hub that will enable team members to proactively monitor customer shipments 24/7/365 at the same time as providing updates and full visibility to them.

Recent business growth around the world has prompted the launch of the second 24/7 Control Tower to ensure B&H's standards for operational excellence are maintained. Operationally effective from mid-January 2019 at the Changi Airport facility, it will utilise the newly designed, next generation, FirstTrac computer system to manage shipments. A successor to the unique, market-leading OnTrack, both Time Critical and AOG consignments can be managed through FirstTrac.

"This new initiative is an exciting start to 2019 and will give customers operating across multiple time-zones even greater confidence in our services. All our global solutions are under-pinned by cutting edge IT and state of the art facilities and the new Control Tower will enable our highly trained teams to maintain robust operating procedures," says B&H Worldwide Group CEO, Stuart Allen.

Antony Howarth
B&H Worldwide
+44 20 8759 0215
email us here
Visit us on social media:
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Source: EIN Presswire

A sector leader for location solutions based in Mauritius has improved quality performance with the aid of MyEasyISO

Since the nature of our job is online, MyEasyISO QMS Software is definitely a perfect match for us”

— General Manager

VALLEY COTTAGE, NEW YORK, UNITED STATES, January 20, 2019 /EINPresswire.com/ — The company has two main lines of businesses: GPS/Cellular Technologies and RFID. They have developed a web-based Fleet Management System platform that supports different devices and communication protocols. In the RFID segment, file tracking and asset tracking applications have been developed as well.

“Since the nature of our job is online, MyEasyISO QMS Software is definitely a perfect match for us,” said General Manager.

MyEasyISO QMS software is a management system automation software. A world-class BPM-based software platform for ISO 9001:2015. It has the most pragmatic approach to develop, implement, improve and sustain the quality management system. It can streamline processes and increase efficiency thereby achieving higher productivity.

MyEasyISO QMS Software is off-the-shelf, pre-configured and ready to use software that is benchmarked with the best global practices. It offers fast deployment and implementation with unmatched cost effectiveness.

About MyEasyISO

MyEasyISO maps precisely to your business processes and workflow requirements. It can be used easily and quickly to your desired level without the need for any specific IT resources or software development team.

With more than 4000 clients across the world, MyEasyISO is gaining fast popularity in the market and has helped clients across all industries by improving business performance, implementing, certifying and maintaining ISO standards.
It is recognized as one of the best quality management software solutions in numerous independent surveys and reviews covering customer satisfaction, simplicity, ease of deployment, comprehensive coverage of various requirements, support, value for money etc.

To find out more on how our software could benefit you, visit www.myeasyiso.com or email your queries to info@myeasyiso.com.

Sree Vidhya
Effivity Technologies LLC
+1 800-233-1425
email us here


Source: EIN Presswire

Newly-Elected L.A. County Sheriff to be Keynote Speaker at The World Protection Group Invitation Only Security Event

L.A. County Sheriff Alex Villanueva

“This is going to be a fantastic event,” states Kent Moyer, “We are excited and honored to have the New L.A. County Sheriff Alex Villanueva speak at our event.”

LOS ANGELES, CA, UNITED STATES, January 18, 2019 /EINPresswire.com/ — Kent Moyer, CEO and President of the World Protection Group, is head of the International Executive Protection & Consulting firm that supports law enforcement agencies in many service areas. Now, the World Protection Group is having its 6th Annual Security Briefing Luncheon on January 23, 2019, and newly elected L.A. County Sheriff Alex Villanueva has been announced as a keynote speaker at the event.

“This is going to be a fantastic event,” states Kent Moyer, “We are excited and honored to have the New Los Angeles County Sheriff Alex Villanueva speak at our event.”

L.A. County Sheriff Alex Villanueva’s birthplace of Chicago, Illinois has taken him to both Rochester and Queens, New York, then to Aguadilla, Puerto Rico, before an enlistment in the United States Air Force brought him to Southern California in 1983. He joined the Sheriff’s Department in 1986, and eventually met the love of his life, Vivian, while working at ELA Station in 1993. He is the proud father of a son, a US Army Iraq War veteran, and has been blessed with two grandchildren.

Sheriff Villanueva is a firm believer in education and is a great example of perseverance. He began his college education in Puerto Rico and continued while on active duty in the Air Force, eventually earning an Associate of Arts, Bachelor of Science, and Master of Public Administration Degrees, and ultimately, a Doctorate of Public Administration from the University of La Verne in 2005.

“Sheriff Villanueva is a tremendous leader,” explains Kent Moyer, “We are so excited to bring his level of expertise and dedication to this security briefing luncheon.”

“The World Protection Group is an international protection company with offices in Beverly Hills, New York, Mexico, & Shanghai, China. The World Protection Group has been at the forefront of technology innovation combined with executive protection, privacy, confidentiality, & the use of drones in the industry for the past twenty five years.” concludes Moyer, “We have never had a security breach or unresolved security incident. The goal is to be 100% proactive & preventive.”

Aurora DeRose
Aurora DeRose
+1 310-396-6090
email us here


Source: EIN Presswire

Crane Worldwide Logistics Has Continued Rapid Growth in the EMEIA region

Ivan Liso, Director Projects, EPC & Marine EMEIA

New appointments and Recent Acquisitions Lead to Significant Growth

LONDON, UNITED KINGDOM, January 18, 2019 /EINPresswire.com/ — Crane Worldwide Logistics, a leading supply chains solutions company, today announced that it has appointed Ivan Liso to Director Projects, EPC & Marine EMEIA (Europe, Middle East, India and Africa) and will lead the Global Specialized Solutions group for the EMEIA region. Liso will report to Joshua van Altena, Director of Operations EMEIA with functional alignment under Chris Mitchell, VP Global Specialized Solutions.

Growth in EMEIA has increased significantly year over year and Liso’s new appointment will be critical to this continued growth. Crane Worldwide Logistics prides itself on establishing growth where clients require service and personalized solutions that facilitate flexible and robust supply chain solutions not only today, but in the future.

Liso has worked in freight forwarding since 1995 and has held the Sales and Division Manager position as part of the Pacorini Forwarding Project Cargo division. Pacorini Forwarding was acquired by Crane Worldwide Logistics in 2017—developing the Crane footprint in EMEIA and specifically in Italy.

At Pacorini Forwarding, Liso was responsible for leading the division and managing heavy and oversized cargo, exceptional transport, road surveys, projects and chartering of vessels. In his role as Director Projects, EPC & Marine EMEIA, Liso will be responsible for managing vessel chartering within EMEIA market, supporting pricing & solutions for Specialized Solutions business and developing new opportunities in the projects sector.

“We are excited to have Ivan play an even larger role at Crane Worldwide Logistics. Ivan has extensive experience in the shipping and freight industry, which will be a tremendous asset to our valued clients and global team,” said Chris Mitchell, VP Global Specialized Solutions.

Crane Worldwide Logistics continually looks at ways to deliver quality solutions for its clients. Crane’s project management skills enable them to design and execute multimodal transportation solutions on a repeat basis on time and within budget. Out Of Gauge/abnormal & heavy-lift shipments, including breakbulk vessel charters and part charters, Ro-Ro, “UC” mode on container ship, barging, etc. are all included in its services, as well as:

Ship’s spares logistics and handling
Technical design and consulting
Vessel time chartering that include OSV/AHT, barges, crew boats, etc.
Marine Services include vessel agency, husbandry, bunkering, procurement & rentals, crew handling and visa/immigration processing.
Method statements, project planning, consultancy and route surveys are available as part of a complete service offering as your project shipment partner.

About Crane Worldwide Logistics

Crane Worldwide Logistics is a leader in supply chain solutions with 120 locations across 26 countries. With expertise in trade compliance, free-trade zones and strategic consultative services, Crane Worldwide Logistics continues to develop creative, innovative solutions to improve clients’ supply chain outcomes. Sharing industry expertise as a client advocate, the organization develops robust collaboration in the long term, providing cost effective and efficient operations. For more information about Crane Worldwide Logistics, please visit www.craneww.com.

Kate Yates – Director Digital Marketing, Comms and PR
Crane Worldwide Logistics
+44 7753 302018
email us here
Visit us on social media:
Facebook
Twitter
LinkedIn


Source: EIN Presswire

Pavel Rombakh Discusses the Challenger Explosion

Pavel Rombakh

Pavel Rombakh

What exactly happened during the Challenger Spacecraft explosion? Researcher Pavel Rombakh discusses the Challenger accident and theories.

EDMONDS, WASHINGTON, UNITED STATES, January 17, 2019 /EINPresswire.com/ — On the morning of January 28, 1986, the NASA shuttle orbiter mission STS-51-L and the tenth flight of the Space Shuttle Challenger, (OV-99) broke apart after just 73 seconds in flight, resulting in the untimely death of all seven crew members, consisting of five NASA astronauts, and two payload specialists.

After breaking apart, the spacecraft disintegrated over parts of the Atlantic ocean, and also off the coast of Cape Canaveral, Florida.

When thinking about this accident, it’s important to discuss Richard Feynman, a theoretical physicist and one of the authors of quantum electrodynamics, an explanation of the modern physical theory.

Because of Feynman's theory, we now understand how natural law and man-made disasters connect together. When natural law is ignored, these types of tragedies occur.

“The fact that this danger did not lead to a catastrophe before is no guarantee that it will not the next time, unless it is completely understood,” Feynman went on to explain. “When playing Russian roulette, the fact that the first shot got off safely is little comfort for the next.”

“Feynman was able to uncover that a rubber seal on the rocket cracked and gas was able to flow out and ignited the explosion,” explained Pavel Rombakh. “This lead to one of the greatest accidents in American history.”

The vehicle began breaking apart after a joint in the right solid rocket booster failed at liftoff. This failure was ultimately caused by the O-ring seals malfunctioning as they were not designed to handle the unusually cold conditions with this specific launch. Because of this failure in the seal, a breach was caused, allowing pressurized burning gas from within the solid rocket motor to get outside and affect other joint attachment hardware, including the external fuel tank, leading to the separation of the solid rocket motors aft field joint attachment. This ultimately led to the structural failure of the external gas tank, with aerodynamic forces breaking up the spacecraft.

Because of the negligence of this accident, the disaster resulted in a 32-month long shutdown of the shuttle programs and the formation of a commission to uncover the truth, entitled Rogers, a special Commission about by President Ronald Reagan.

“The Commission ultimately found NASA to have an organizational culture and decision-making process problem that had been a key factor to the accident,” explained Pavel Rombakh. "Ultimately NASA had violated their own safety protocols.”

Since the late 1970’s NASA managers had known about the potential flaws inside of the SRB rocket and the o-rings but had never truly addressed the problem to correct it, and they also did not listen to multiple warnings from engineers about launching on that day with the drastically low temperatures.

“Because of the Rogers Commission and the work of Feynman, much research has been done to make sure accidents like this never happen again," explained Pavel Rombakh. “Studies on the Challenger disaster continue to this very day.”

To learn more about the work of Pavel Rombakh, and to connect, click here.

Bryan Powers
Web Presence, LLC
+19413758866
email us here


Source: EIN Presswire

18th Space Control Squadron, US Air Force confirmed to present at Military Space Situational Awareness Conference 2019

SMi's 14th Annual Military Space Situational Awareness Conference 2019

SMi’s 14th Annual Military Space Situational Awareness Conference 2019

Key insights from the US Air Force on Space Situational Awareness in the upcoming Military Space Situational Awareness conference in London this April.

LONDON, UNITED KINGDOM, January 17, 2019 /EINPresswire.com/ — Space is becoming more congested, competitive and contested with thousands of small LEO satellites set to be put into orbit over the next decade. These assets offer the opportunity to provide un-dreamt of levels of connectivity – but have also cluttered space and debris is now posing a radical risk to other space assets.

With these important issues in mind, SMi are set to host the 14th annual Military Space Situational Awareness forum to bring together key stakeholders across the military, government and industry sectors to discuss approaches and strategies for providing a holistic approach to Space Situational Awareness (SSA).

SMi Group are delighted to announce that Ms Diana McKissock, SSA Sharing and Spaceflight Safety Lead, 18th Space Control Squadron, US Air Force will be giving a presentation on day-two of the conference, taking place in London, on the 1st and 2nd April 2019.

Ms Diana McKissock will be giving a presentation about ‘International Collaboration and Data Sharing as a Means to Enhance SST and SSA’. Her briefing will cover the following:

• How 18 SPCS is working with international partners to advance combined space operations
• How 18 SPCS is working with partners to support pre-launch risk assessment, manoeuvre planning and decommissioning activities
• How collaboration can help us overcome the challenges of operating in a congested domain
• Processing, exploitation and dissemination of data – how to integrate non-traditional information sets

For more information visit the website for the full two-day agenda, speaker line-up and other downloadable content at: http://www.military-space.com/einpress

The sell-out event last year attracted an elite audience of commercial, military and research experts from: UK, US, France, Germany, South America, Austria, Canada, Spain, Netherlands, Sweden, Italy, Japan, Poland, Australia and more.
Delegates will be able to explore key situational awareness challenges in an increasingly, congested and competitive space.

Register by the 31st January to receive £200 on your booking at: http://www.military-space.com/einpress
Military Space Situational Awareness

Conference: 1st and 2nd April 2019
Two post-conference workshops: 3rd April 2019
London, United Kingdom

Gold Sponsor: ExoAnalytics Solutions
Sponsors and Exhibitors: L3 Applied Defense Solutions and Rajant Corporation

For exhibition and sponsorship enquiries, contact Sadia Malick on smalick@smi-online.co.uk
For delegate enquiries, contact Shannon Cargan on scargan@smi-online.co.uk

— END –

About SMi Group: Established since 1993, the SMi Group is a global event-production company that specializes in Business-to-Business Conferences, Workshops, Masterclasses and online Communities. We create and deliver events in the Defence, Security, Energy, Utilities, Finance and Pharmaceutical industries. We pride ourselves on having access to the world's most forward-thinking opinion leaders and visionaries, allowing us to bring our communities together to Learn, Engage, Share and Network. More information can be found at http://www.smi-online.co.uk

Shannon Cargan
SMi Group
+442078276138
email us here


Source: EIN Presswire

LINKS Named New Agency of Record for Airline Group Air France-KLM in Mexico

MEXICO CITY, DISTRITO FEDERAL, MEXICO, January 16, 2019 /EINPresswire.com/ — Mexico City, January 15, 2018.- Air France – KLM recently announced that LINKS Travel Trade, Marketing & Public Relations, a global communications agency specializing in the Tourism and Travel sector, has been named as the airline group’s agency of record (AOR). With deep knowledge in the Latin American and Caribbean markets, LINKS will develop Air France – KLM ‘s communications strategy specifically for the Mexico market beginning January 2019.

"Air France – KLM is committed to the active development of the tourism industry in Mexico, as well as providing its customers with the world’s best travel experiences. It’s an honor for us to work with them and promote their values through a professional communication and public relations strategy,” stated Edward De Valle II, Senior Partner of LINKS Travel Trade, Marketing & Public Relations.

"In 2019 we will continue to innovate the country's aviation and tourism industry and we want travelers to know all the advantages of flying with us. As part of our commitment to the Mexican market, at Air France-KLM we take a new step in our communications and public relations strategy with LINKS, "added Helvia González, head of the Communication Department of Air France-KLM in Mexico.

LINKS Travel Trade, Marketing & Public Relations has established itself as one of the leading communication and representation firms in the tourism industry throughout Latin America and the Caribbean. LINKS offers highly competitive solutions for businesses looking to develop global strategies. The agency’s portfolio of clients includes, but is not limited to: the Ministry of Tourism of Israel, the Tourism Office of New Zealand, the Department of Tourism of the Cayman Islands and luxury hotels and resorts within the Highgate portfolio, among others.

LINKS Travel Trade, Marketing & Public Relations is headquartered in Miami with additional offices throughout Latin America, the Caribbean and the United States in Argentina, Brazil, Colombia, Dominican Republic, Los Angeles, México, New York, Panamá and Perú.

A Member of the Pangaea Network, an international travel public relations and representative network specializing in creating integrated, cohesive campaigns for travel clients in 24 markets across North America, Europe, the Middle East, Asia, and Australia; LINKS is among other distinguished travel PR, marketing, and representation specialists granting clients local insight, contacts, knowledge, and experience in global tourism.

Diego Osorio
LINKS Travel Trade, Marketing & Public Relations
+1 3058427215
email us here


Source: EIN Presswire

Khronos Calls for Industry Feedback on Potential Standardization Initiative for Heterogeneous Communications

Seeking feedback from automotive, robotics, aerospace, industrial, medical and IoT developers; The Takyon API, by Abaco Systems

PORTLAND, OREGON, UNITED STATES, January 16, 2019 /EINPresswire.com/ — The Khronos® Group, an open consortium of leading hardware and software companies creating advanced acceleration standards, today announces a request for industry feedback to gauge interest in developing a new low-level, heterogeneous communications open standard that could transform the way applications are developed for High Performance Embedded Computing (HPEC) systems. If there is industry support, then Khronos would create a working group and invite any interested company to participate for a voice and a vote in creating and evolving a multi-vendor standard under Khronos’ proven multi-company governance process. Those interested in finding out more and providing feedback are invited to visit the Khronos Heterogeneous Communication feedback page.

Target users for this new standard would include developers in aerospace, automotive, robotics, industrial, medical and Internet of Things (IoT) markets that wish to focus on algorithm development–not communication intricacies–but need the performance and flexibility of low-level point-to-point protocols with the simplicity of high-level point-to-point methodologies. Implementers of the standard could include chip, board and system hardware manufacturers and embedded software tool and OS vendors. The goal would be to unify low-level communication into a simple API with the aim of reducing application complexity, minimizing development costs, and accelerating time-to-market.

If Khronos forms a working group to address this opportunity, any participating company will be invited to submit design contributions to be discussed and integrated by the working group members. Khronos has already received one such design proposal: the Takyon API from Abaco Systems.

”Khronos has created a methodical exploratory process to enable us to take well-formed proposals for new open standards and evaluate industry interest before we create a working group to develop the standard itself. This process allows us to focus the resources of our members, and of the industry, on efforts that stand an excellent chance of being widely-adopted and having a positive market impact,” said Neil Trevett, Khronos president. ”We thank Abaco for initiating this investigation, and we look forward to engaging with the embedded industry to gauge the interest in evolving this potential new open standard.”

Takyon unifies low-level point-to-point communication and signaling functionality with just five core functions, making it easy to learn and use. Takyon enables programmers to quickly develop high-performance, scalable, portable, and fault-tolerant applications running across complex systems. Takyon builds on Abaco’s expertise in advanced embedded software, among which is its AXIS software development environment, the foundation for Takyon. More details and resources on the proposed Takyon API, including a user's guide and a free open source implementation, can be found on the Khronos Heterogeneous Communication feedback page.

“Current HPEC communication APIs are typically focused on a particular hardware interconnect/architecture, or a specific thread/process/processor/application locality. Some are very complex, requiring hundreds of lines of code just to handle simple concepts. Others intend to be simple, but get deceptively complex in real-world use cases. Still others mask important, underlying features which can ultimately impact latency and determinism,” said Peter Thompson, vice president, product marketing at Abaco. “There is no single standard that fits all localities and features – resulting in high development costs, ill-fated shortcuts, and confused embedded HPEC developers. We believe that this effort by Khronos has the potential to address this problem with a simple but elegant API that could become a key open standard.”

About the Khronos Group
The Khronos Group is an open industry consortium of over 140 leading hardware and software companies creating advanced, royalty-free, acceleration standards for 3D graphics, Augmented and Virtual Reality, vision processing and machine learning. Khronos standards include Vulkan®, OpenGL®, OpenGL® ES, OpenGL® SC, WebGL™, SPIR-V™, OpenCL™, SYCL™, OpenVX™, NNEF™, COLLADA™, OpenXR™ and glTF™. Khronos members are enabled to contribute to the development of Khronos specifications, are empowered to vote at various stages before public deployment and are able to accelerate the delivery of their cutting-edge accelerated platforms and applications through early access to specification drafts and conformance tests.

About Abaco Systems
With more than 30 years’ experience, Abaco Systems is a global leader in open architecture computing and electronic systems for aerospace, defense and industrial applications. We create innovative, modular solutions based on open standards that are characterized by outstanding price/performance, ultimate rugged reliability and minimal SWaP. Our goal is to be a significant contributor to our customers’ success, partnering with them to reduce cost, time-to-deployment and risk and supporting them over the long term. With an active presence in hundreds of national asset platforms on land, sea and in the air, Abaco Systems is trusted where it matters most. www.abaco.com.

Khronos, EGL, glTF, NNEF, OpenVG, OpenVX, OpenXR, SPIR, SPIR-V, SYCL, Vulkan and WebGL are trademarks or registered trademarks of The Khronos Group Inc. OpenCL is a trademark of Apple Inc. and OpenGL and OpenML are registered trademarks and the OpenGL ES and OpenGL SC logos are trademarks of Hewlett Packard Enterprise used under license by Khronos. All other product names, trademarks, and/or company names are used solely for identification and belong to their respective owners.

For more information, contact:

Ian McMurray
Abaco Systems, Communications Manager
ian.mcmurray@abaco.com

Alex Crabb
Khronos Group Press Contact, Caster Communications Inc.
alex@castercomm.com
+1 401-792-7080

Alex Crabb
Caster Communications
+1 401-792-7080
email us here


Source: EIN Presswire

BAE Systems sign up for Air Mission Planning and Support Conference as Gold Sponsors

Air Mission Planning and Support 2019

Air Mission Planning and Support 2019

SMi Reports: Industry leader BAE Systems announced as Gold Sponsors of SMi’s 10th annual Air Mission Planning and Support Conference, alongside Leonardo.

LONDON, LONDON, UNITED KINGDOM, January 16, 2019 /EINPresswire.com/ — SMi are delighted to welcome aboard their latest Gold Sponsor for this year's 10th Annual Air Mission Planning and Support Conference as BAE Systems, taking place in London, UK on the 9th and 10th April.

BAE Systems, who are returning sponsors from last year's successful event and are joining Leonardo in the Gold Sponsor line-up, help their customers stay a step ahead when protecting people and national security, critical infrastructure and vital information.

BAE Systems also created Sceptre, an Advanced Mission Planning System with a combined Mission Planning & Debriefing system, acting as a vital aid to improved command and control, influence and success in the battlefield.

This year’s two-day conference is set to explore emerging aircraft technologies, strategies and future platforms to take Air Mission Planning into the next generation, providing agile end-to-end mission support.

Delegates will hear from an international expert speaker line-up as the two-day meeting will host key decision-makers from the UK, USA, Canada, Air Force Materiel Command, NATO, France, MCCE, Greece, and more. Attendees will receive comprehensive coverage of mission planning in C2 systems, and in fixed and rotary wing, as well as 5th generation fighters, data management, and cyber security.

Featured 2019 Conference Expert Speakers:

• Group Captain Richard Yates, COS Air Battle Staff, Royal Air Force
• Captain Craig Dorrans, Enterprise Planning Director, Joint Strike Fighter Program Office, US Navy
• Colonel Mark G. Roberts, 22 Wing Commander, Canadian Forces Base North Bay, Royal Canadian Air Force
• Colonel (ret’d) George Riebling, Deputy General Manager, NATO Airborne Early Warning and Control Programme Management Agency (NAPMA)
• Colonel Etienne Faury, Chief of Planning Office, French Air Force
• And many more

As the military’s dependence on air power increases, commanders and procurers of air assets must continue to seek means of enhancing the combat effectiveness of their platforms via effective mission planning and real time support.

The event brochure, past attendees list, and more exclusive content is available to download on the website. To register and view the latest brochure, please visit http://www.airmissionplanning.co.uk/einpr

Book before 31st January to save £200.

Air Mission Planning and Support
9th – 10th April 2019
St James' Court, Buckingham Gate, London, UK

—- END —-

About SMi Group: Established since 1993, the SMi Group is a global event-production company that specializes in Business-to-Business Conferences, Workshops, Masterclasses and online Communities. We create and deliver events in the Defence, Security, Energy, Utilities, Finance and Pharmaceutical industries. We pride ourselves on having access to the world’s most forward-thinking opinion leaders and visionaries, allowing us to bring our communities together to Learn, Engage, Share and Network. More information can be found at http://www.smi-online.co.uk

Maria Mandic
SMi Group
+442078276000
email us here


Source: EIN Presswire

Glassbox Digital Adds Singapore Airlines to Its Global Customer Base and Ramps-up Its Presence in Commercial Aviation

Singapore Airlines

Singapore Airlines

Real-time visibility of customer behaviour drives the development of an increasingly sophisticated online experience

LONDON, UNITED KINGDOM, January 16, 2019 /EINPresswire.com/ — Glassbox today announced that its industry-leading Digital Customer Management solution, has been chosen by Singapore Airlines (SIA), Skytrax world’s best airline, to improve its web customer experiences.

Glassbox provides Singapore Airlines with real-time insights on customer user experience and issues faced on the web platform. This helps the airline to identify the reasons behind challenges encountered throughout the various transactions, so that these can be addressed accordingly.

“We are extremely proud to have been selected by Singapore Airlines and to contribute to their ability to deliver a worldwide renowned customer experience. Glassbox’ digital customer management solutions are gaining terrific momentum in the travel, hospitality and leisure industry. The flexibility and robustness of our platform have proven pivotal in winning important global accounts such as SIA and we are committed to continue enriching our offerings to match our customer’s ever-evolving needs”, commented Yaron Morgenstern, Chief Executive Officer at Glassbox Digital when asked about the deal.

About Glassbox
Glassbox empowers organizations to manage and optimize the entire digital lifecycle of their web and mobile customers. By leveraging unparalleled big data, behavioural analytics, session replay, free-text search and application monitoring capabilities, Glassbox enables enterprises to see not only what online and mobile customers are doing but also why they are doing it. Most importantly, Glassbox informs and facilitates action based on those insights that can lead to enhanced customer experience, faster customer disputes resolution, improved regulatory compliance, and agile IT troubleshooting. Glassbox’s solutions are used by medium to very large enterprises across a wide range of verticals, including telecommunications, financial services, insurance, healthcare, travel, hospitality and business services.
Learn more at www.glassboxdigital.com

Francesca Pezzoli
Glassbox Digital
+44 7501 190362
email us here


Source: EIN Presswire